Privacy Policy

At Callmeloan, protecting your personal information is one of our highest priorities. This Privacy Policy explains the categories of information we collect, the reasons for collecting it, how it is used, and the measures we take to protect it. By accessing or using our website, mobile application, or services, you acknowledge and agree to the practices described in this Privacy Policy.

To provide our financial and lending services, we collect information such as your full name, email address, mobile number, date of birth, residential address, PAN, Aadhaar, employment details, bank account information, and other financial records. During the loan application process, we may also collect documents including bank statements, salary slips, and your consent to perform credit bureau verification and related financial assessments.

The information you provide is used to evaluate your loan eligibility, process and manage loan applications, maintain repayment records, improve our products and services, communicate important updates, respond to customer support requests, and fulfill regulatory obligations including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.

Your personal information may be shared only when necessary with authorized service providers such as credit bureaus, payment partners, verification agencies, and technology vendors for the purpose of processing your loan application and providing related services. We may also disclose your information to government authorities, regulators, or law enforcement agencies where disclosure is required by applicable law. Additionally, your information may be shared with our parent company, Samarth Fincap Services Pvt. Ltd., for operational and loan processing purposes.

We implement industry-standard security measures, including encryption technologies, secure infrastructure, restricted access controls, and multi-factor authentication, to help safeguard your personal information. Although we strive to maintain a secure environment, no method of electronic storage or transmission over the internet can guarantee absolute security.

Our website and mobile application may use cookies and similar technologies to improve functionality, analyze website performance, remember user preferences, and enhance your browsing experience. You may choose to disable or manage cookies through your browser settings; however, doing so may affect certain features of our services.

You may request access to the personal information we hold about you, ask us to correct inaccurate details, request deletion of eligible information, or seek portability where applicable. You may also withdraw your consent for marketing communications at any time. For requests related to deletion of personal information, please refer to our User Data Deletion Policy.

We retain your personal information only for as long as it is necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Once the retention period expires, the information is securely deleted or anonymized in accordance with applicable laws.

Our platform may contain links to third-party websites or services that operate independently from us. We do not control these external platforms and are not responsible for their privacy practices, content, or security policies. Users are encouraged to review the privacy policies of any third-party websites they visit.

Our services are intended only for individuals who are at least 18 years of age. We do not knowingly collect personal information from minors. If we become aware that information belonging to a child has been submitted to us, appropriate steps will be taken to remove such information from our records.

This Privacy Policy may be revised periodically to reflect changes in legal requirements, business operations, or service offerings. Any updates will become effective once published on this page, and users are encouraged to review this policy regularly to stay informed.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us. Email: info@callmeloan.com | Phone: +91 xxxxxxxxxx | Address: H-24 2nd Floor, Green Park Extensions, Green Park, South West Delhi, New Delhi, Delhi, India, 110016, India.